Features
Everything your team needs to run social media for clients
Plan, create, approve, publish, reply and report, in one workspace.
Plan
A calendar your whole team can trust
See every client’s posts by week or month, and move them around as plans change.
- Drag and drop posts to reschedule them
- Weekly posting slots: add a post to the queue and it takes the next free slot
- Block out dates such as festivals or launches when nothing should go out
- Campaigns to group posts, with their own results
- Tasks with owners and due dates, next to the content they belong to
- Pause a client’s posting with one switch
Create
Write once, adjust for each network
One post, tailored for every account it goes to, checked before you schedule it.
- Change the text, link or media for each network
- Live preview for each network
- Checks for text length, image and video size, aspect ratio and duration
- Media library with folders, tags and search; uploads are scanned for viruses
- Every saved change is kept as a version you can compare
- Optional AI writing help for captions and hashtags, only when your agency turns it on
Approve
Approvals without the WhatsApp chase
Clear steps from draft to approval, so nothing goes out without the right yes.
- Approval steps for your team, the client, or both, with deadlines
- Reminders, and escalation when a deadline is missed
- Delegate approvals while someone is away
- Comments on each post, so feedback stays in one place
- Editing an approved post asks for approval again
- A client portal where clients approve posts and leave feedback
Publish
Posts that go out on time, every time
Scheduling that follows each client’s timezone, with clear status on every post.
- Publish now or schedule, in the agency or client’s timezone
- One post to many accounts, with status shown for each
- Failed posts are retried; you see why something failed and how to fix it
- A post is never sent twice, even if a network is slow to respond
- See posts made directly on Facebook, Instagram and Threads alongside your own
Engage
Every comment in one inbox
Reply to the comments on your clients’ posts without opening each network.
- Comments from Facebook, Instagram, Threads and YouTube
- Assign conversations, add internal notes and tags
- Saved replies for common questions
- Hide or remove comments where the network allows it
Measure
Reports your clients will actually read
Results by client, account, post and campaign, with clear notes when a number isn’t available.
- Dashboards for the agency, each client, each account and each campaign
- Shows how recent each number is
- Branded PDF and Excel reports
- Reports e-mailed on a schedule, with secure download links
Collaborate
The right access for every person
Roles for your team and your clients, with a record of who did what.
- Roles: Owner, Admin, Manager, Creator, Approver, Client and Viewer
- Team members see only the clients they’re assigned to
- Notifications in the app, by e-mail and in Slack, with preferences
- An activity log of important actions
- Two-step sign-in, required for owners and admins
Your brand
White-label for agencies
On plans that include it, your clients see your agency, not ours.
- Your logo and colours on the client portal and reports
- Send e-mails from your own domain
- Workspace data export and deletion on request
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